Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

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Author:
William Byham, Ph.D. with Jeff Cox
Number of Pages:
224
ISBN-13:
9780449002827
ISBN-10:
0449002829
Binding:
Paperback
Publication Date:
11/11/1997
Publisher:
Ballantine
Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction - ISBN: 9780449002827