Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

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Author:: Ellen Phillips
Number of Pages:: 352
ISBN-13:: 9780375701207
ISBN-10:: 0375701206
Binding:: Paperback
Publication Date:: 12/22/1998
Publisher:: Vintage

Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results - ISBN: 9780375701207

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